Software Engineer & ITSM Platform Developer

SimpleOne & ServiceNow & FullStackDeveloper

I develop enterprise applications and platform solutions — from architecture and backend integrations to frontend development and business process automation.

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SimpleOne ✦ ServiceNow ✦ FullStack ✦ JavaScript✦ React ✦ NodeJS ✦ Git / GitLab✦ CSS3 ✦ HTML5 ✦ Docker ✦

01 / About

I create enterprise solutions that bring together business logic, automation, and intuitive user interfaces. I work with ServiceNow and SimpleOne, developing applications, integrations, and business processes — from architecture and backend to frontend. My goal is to make complex systems clear, scalable, and easy to use.

With 4+ years of commercial development experience, I work at the intersection of ITSM platforms, enterprise applications, and full-stack development.

02 / Path

Always evolving.

04.2024 - 04.2026

SimpleOne Developer

SIMPLEONE

Daily development, configuration, and documentation of the SimpleOne platform. Participation in the development, support, and optimization of ITSM solutions and internal services. Collaboration with business users and technical teams to implement new functional requirements and improve existing processes.
Redesign and development of the Self-Service Portal.
Redesign and enhancement of the Service Catalog.
Development, testing, and support of integrations with external systems.
Identification and resolution of system defects.

01.2023 – 12.2023

FullStack Developer

FULLSTACK

Development of single-page and multi-page websites from scratch
Development of new website sections and features
Testing and bug fixing
Technologies: JavaScript, React, Redux, Next.js, Node.js, GitLab, Git, CSS3, HTML5, Handlebars

09.2021 – 12.2022

ServiceNow Developer

SERVICENOW

Demand, Change, Story Management
Service Portal Development
Service Catalog Development
SLA Management
CMDB
Discovery
Service Mapping

02.2021 – 06.2021

AlfaSkin

FrontEnd Developer

FRONTEND

03 / Projects

Built by me.

MISEKO ITSM

platform.miseko.pro ↗

A personal learning project — a metadata-driven ITSM/ESM platform inspired by ServiceNow and SimpleOne. The goal is to build a flexible platform where tables, fields, records, forms, lists, and access control are defined through metadata rather than hardcoded business entities.